File Recovery Product FAQ

Answers to common questions.

Q: Why My Canon EOS Rebel T3I Can't Be Detected By The Software?
A: After you connect your Camera to computer by USB cable, please try to turn the camera on. If it still doesn't work, pull the memory card out of your camera, and connect it to your computer with the help of card reader. Or you can directly insert it into the SD card slot on PC. After that, run the program to try again.